Security and trust

Your documents. Your confidence.

Understand how Barkrow protects your documents, controls access, and keeps findings reviewable before you bring your team onto the platform.

Customer protections

The controls that matter to your desk.

Privacy before processing

Detected sensitive identifiers are replaced with tokens before AI processing, with additional checks on outgoing text. Detection has limits: some names and other identifiers may remain.

Access under your control

Private documents remain uploader-only, including against workspace administrators. Workspace roles govern shared access. Multi-factor authentication is available; single sign-on is available on Pro and Enterprise.

Protected customer content

Documents and records are encrypted in transit and at rest. There is no training on raw customer content. Your privacy settings and data processing terms describe the permitted uses.

Evidence you can review

Document findings link to available source evidence. Missing evidence stays marked for review. Barkrow assists the broker; it does not make the coverage decision.

Procurement

Know what you are reviewing.

Barkrow does not currently hold an independent security certification. Request a dated security packet for implemented controls, available evidence, and known gaps.

Request the security packet

Start with a security review.

Share your diligence requirements. We will help you assess the controls and the evidence available today.