Documentation

Run a clean file, end to end.

Current product guides for client context, source evidence, review, administration, and billing.

8 guides

Start

First client answer

Move from a client record and source document to a reviewed, cited answer.

Sign in, open Projects, and add the client you are working on in its Clients view.
Open Chat, choose Client, and link the conversation to that account.
Attach the policy, quote, schedule, contract, or application that should control the answer.
Ask for the decision you need. Review every material claim against its source before sharing it.

Method

A consistent sequence for extraction, comparison, decision, and handoff.

Define the question and the client outcome before processing a file.
Select only the source documents needed for that question.
Separate confirmed facts, conflicts, missing information, and recommendations.
Resolve exceptions with a human reviewer, then save the result to the client workflow.

Method

How Barkrow keeps a claim connected to the document and page that supports it.

A citation identifies the source document and page for a factual claim.
Open a citation to inspect the source page and highlighted evidence.
If the source is missing or conflicts with another document, the answer should say so instead of filling the gap.
Customer-facing decisions remain subject to broker review.

Release status

Prefill an ACORD 25 certificate from a bound policy, with every field cited to its page.

Forms is a Beta on every plan. Review every field before you sign or send the form.
Choose the form and the client, then the source documents, usually the bound policy.
Barkrow fills each field it can support from the documents and cites the page it came from.
Blanks and low-confidence values wait in a review queue; Barkrow never invents a value the documents do not show.

Administration

User, Admin, and Owner define what a person may read or change.

User works with the clients and workflows granted to them.
Admin manages members and day-to-day organization settings without taking ownership-only actions.
Owner controls ownership, billing, identity, and the highest-risk organization changes.
Organization data remains tenant-scoped, and a person-specific conversation stays private unless it is explicitly shared.

Administration

Keep authentication controls separate from product roles.

Personal security covers the account password, two-step verification with an authenticator app, sessions, and recovery.
Organization Identity covers verified domains, SSO, and directory sync.
SSO controls are available to eligible organization plans and remain locked otherwise.
Removing a membership must revoke organization access without deleting the person’s separate account.

Release status

Google Drive, OneDrive, SharePoint and HubSpot connections are in development and not yet available.

Connectors are not available in the current release.
When they launch they are read-only: Barkrow reads the files and records you choose and does not write back to the source.
They are planned for Pro and Enterprise organizations, connected by an Owner or Admin.
Until then, upload documents in Chat or a client workspace.

Account

How a new team goes from signing up to an active organization plan.

Start a free Starter trial and create your workspace. Enterprise is a conversation.
Registration is open: sign up directly, or accept an invitation if a colleague sent one.
Stripe billing begins only after an authenticated membership exists.
Organization Owners manage subscriptions from Billing; Barkrow coordinates later plan and seat changes.
Stripe Customer Portal manages payment methods, invoices, receipts, and cancellation.
Entitlements come from the verified subscription state, not from a browser flag.

The guides track what the product does today. Start a workspace and work a real file alongside them.